Changi Airport in Singapore is the Best in the World (Again!)
Usually, waiting at the airport is boring. Some people even try to get through it as fast as possible. But not at Singapore Changi Airport — it’s so fun, you might wish your flight was delayed!
Changi has just been named the World’s Best Airport for the 13th time by a group called Skytrax, which ranks airports around the world. That’s a huge win!
What Makes Changi So Special?
Changi is more than just an airport — it feels like a vacation spot. You can check in your bags up to 48 hours before your flight, so you have time to explore.
Here’s what you can enjoy:
• A giant shopping mall called Jewel with 10 floors and 80 million visitors in 2024!
• Beautiful indoor gardens and even a butterfly center.
• The world’s tallest indoor waterfall, called the Rain Vortex (it’s 130 feet tall!).
• A spa, cinema, art museum, and even a dinosaur park.
And don’t worry about getting hungry — Changi was also named the World’s Best Airport for Dining!
It also won awards for:
• Best airport bathrooms
• Best airport in Asia
What’s Next for Changi?
Changi is spending over $2 billion in the next six years to make the airport even better. They’re also building a brand-new Terminal 5, which will open in the 2030s.
Who Else Made the Top Airports List?
Changi wasn’t the only star. Here are some other amazing airports from around the world:
• Qatar’s Hamad Airport came in second. It has beautiful art and luxury shops.
• Tokyo Haneda (Japan) was third and also won for being the cleanest.
• Seoul Incheon (South Korea) was fourth with the best airport staff.
• Paris Charles de Gaulle (France) was the best in Europe.
The only airport from the Americas to make the list was Vancouver International in Canada at No. 13. Dubai International was No. 11, and Melbourne in Australia was No. 16.
Other fun awards:
• Taiwan won for best baggage delivery.
• Copenhagen won for best security checks.
• Hong Kong won for best immigration service.
Why This Matters
Great airports make travel more fun and less stressful. People love airports that are clean, safe, have good food, and are easy to get through. These awards help airports improve and make travel better for everyone.
How Incognito Mystery Shopping Helps Airports Get Better
At Incognito Mystery Shopping Consultancy, we help airports and travel companies improve customer service. We send trained “mystery shoppers” to experience services just like regular travelers do.
This helps airports:
• See what’s working well
• Find problems they might not know about
• Make smart changes that improve the travel experience
By focusing on real passenger experiences, we help airports grow and succeed — maybe even win awards like Changi one day!
World’s best airport for 2025, according to Skytrax
