Emirates handles an average of 2.8 million bags monthly through its Dubai hub
Emirates Airlines is known for taking really good care of your baggage. In fact, 99.9% of all bags that leave from or pass through Dubai arrive on time at the right place. That means almost every single bag reaches its owner safely.
But did you know your luggage also goes on a big trip of its own?
Here’s what happens to your bag on an average Emirates flight:
• A porter puts your bag on a trolley.
• A check-in agent sends it onto a moving baggage belt.
• The bag goes to a special room called the Boss Room, where it’s scanned for safety.
• Then it’s loaded into containers by dnata, the team that helps move bags to the plane.
• From there, your bag flies across the world to meet you at your final stop.
What Happens If a Bag Is Late?
Sometimes bags can be delayed for a few reasons:
• A baggage tag may tear off.
• A bag might fall off the belt, but cameras help fix this fast.
• If your flight is delayed because of weather or a medical emergency, the bag might miss the transfer. When this happens, it’s sent on the next available flight.
Emirates uses special technology like:
• Dubai Airport’s Baggage Handling System
• dnata’s Baggage Reconciliation System
• Emirates Bag Connect – You can use this to track your bag using the Emirates app or website.
How Good Is Emirates at Handling Bags?
Emirates is one of the best airlines in the world when it comes to baggage. Only about 1.3 bags out of every 1,000 are delayed at their Dubai hub — that’s almost 30 times better than many other airlines!
Even when bags are delayed, 91% are returned to their owners within 72 hours. That’s fast, especially since Emirates deals mostly with international travel, which makes things more complex.
Why Is Emirates So Good at This?
Emirates has spent millions of dollars to create smart software that watches over every bag. They also train their team really well, both in Dubai and around the world. These staff learn how to use the systems and what to do in every situation.
Because of teamwork between Emirates, dnata, Dubai Airports, and Siemens technology, your bags travel safely and smoothly.
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