Etihad Airways Has a Fantastic Start to 2025!
Etihad Airways is flying high in 2025! In just the first three months of the year, they made more money and made more passengers happy than ever before.
They earned AED 685 million (that’s about $187 million). That’s a 30% increase compared to the same time last year. More people are flying with Etihad, and the airline is running more flights with better service.
5 Million Happy Travelers
Etihad carried 5 million guests in the first part of 2025 — that’s 16% more than last year! And nearly 20 million people flew with Etihad over the last 12 months, making it the fastest-growing airline in the region.
Customers Are Loving the Experience
Etihad also reached its highest customer satisfaction ever! People are really enjoying check-in, boarding, the food, the friendly cabin crew, fast Wi-Fi, and even the new website and app.
They also added new lounges, better menus, and improved their service standards.
New Planes and Amazing Cabins
Etihad brought back another A380 plane, which has amazing features like First Apartments and The Residence. They also got a new A350 and are expecting a new Boeing 787 Dreamliner soon. These planes offer super-fast Wi-Fi and fun entertainment.
Etihad even launched a new A321LR plane with First Class suites — that’s the first of its kind in the region! Now, even shorter trips can feel like luxury travel.
More Premium Services
Etihad is stepping up its First Class game with:
• A private concierge
• Chauffeur rides
• VIP check-in
• Baggage-free travel options in Abu Dhabi
These upgrades will start rolling out from August 2025.
Bigger and Better
Etihad now flies to 80 destinations, and 16 new routes are coming this year. With 98 planes in action and more on the way, they’re ready to welcome even more passengers.
They’re not just growing — they’re getting better at saving money and running flights efficiently. That helped them boost their profits and manage money wisely.
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Why It Matters
This amazing growth isn’t just about planes and numbers — it’s about giving people great travel experiences, from booking to landing. That’s where Incognito Mystery Shopping Consultancy plays a role.
Incognito ranks among the top 10 in airline audits, helping airlines like Etihad spot what’s working and fix what’s not — all through real, anonymous passenger feedback.
When you fly, you deserve a smooth, friendly, and memorable trip. And with airlines working with experts like Incognito, those experiences keep getting better.
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