Korean Air is on Top of the World for 2025 Airline Ratings. Korean Air is awarded AirlineRatings.com best airline for the year defeating their long time competitor Qatar Airways. Having comfortable seats and top tier service is a necessity for competitors in the airline industry and every company has the customer’s best interest in mind. A Gold achievement for Korean Air, which was surpassed this past year for winning Airline of the Year from Qatar Airways.
One of the best airlines in the world. While earning the top rank for the year new competitors in the airline service such as Qatar Airways and Singapore Airlines continue to push the bar with their exceptional service. Qatar Airways clinched the bonus prize for being the world winning airline for 2024 in the World Airline Awards.
Dedicated performers in the industry known to providing exceptional service are:
Emirates celebrated for their lavishness and superb customer care.
Cathay Pacific which allows for unreal both business and economy class experiences.
Japan Airlines who are generally known for their superb comfort and customer relations.
What makes Korean Air Stand out What makes Korean Air commendable in service delivery is the comfort of a passenger. AirlineRatings.com reviews show that it is no doubt passenger comfort that has made Korean airlines stand out. Their most recent upgrade to more space in economy class makes long distance flights significantly more enjoyable. Having good meals and wonderful friendly service on top of a title of a strong safety track record made them area winners.
What Are 5-Star Airlines?
Some airlines go the extra mile and receive a 5-star rating from Skytrax, a famous airline review company. As of 2025, only 10 airlines hold this honor:
• Korean Air
• Qatar Airways
• Singapore Airlines
• ANA All Nippon Airways
• Asiana Airlines
• Cathay Pacific Airways
• EVA Air
• Garuda Indonesia
• Hainan Airlines
• Japan Airlines
These airlines are known for offering the best first-class, business-class, and economy-class experiences.
How Mystery Shopping Helps Airlines
To stay at the top, airlines need real customer feedback. That’s where mystery shopping comes in. At Incognito Mystery Shopping Consultancy, we help airlines improve by testing their services in real-time. Our mystery shoppers fly like regular passengers and provide detailed reports on:
• Customer service – Are the staff friendly and helpful?
• Cleanliness – Is the plane and airport lounge spotless?
• Food quality – How tasty and fresh are the meals?
• Comfort – Are the seats spacious and cozy?
With our insights, airlines can improve their services and keep passengers happy. Whether it’s a 5-star airline or one that wants to reach the top, mystery shopping is the secret to success!
Want to know how we can help your business? Contact Incognito Mystery Shopping Consultancy today!